Republic Wireless: This is a phone company! There should be a phon...
A Republic Wireless customer review by GetHuman user ~Not Coming Back from November 23rd, 2017
Background on ~Not Coming Back's case
GetHuman: ~Not Coming Back - can you tell our other Republic Wireless customers when your case took place?
~Not Coming Back: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Republic Wireless, and if so, how?
GetHuman: And which of these common Republic Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Not Coming Back a list of common Republic Wireless problems)
~Not Coming Back: "Cancel service" was why I was trying to contact.
~Not Coming Back's review of Republic Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Republic Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not Coming Back: This is a phone company! There should be a phone number for customers to contact you! I have been waiting over an hour and have yet to receive any sort of service! I am definitely going to be going back to my old service. Absolutely horrible!
GetHuman: Let's quantify your experience contacting Republic Wireless. On a scale of 1 to 5, how easy is it go get help on a Republic Wireless problem?
~Not Coming Back: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not Coming Back: I'd give them a three out of five on communication.
GetHuman: And what about Republic Wireless's ability to quickly and effectively address your problem?
~Not Coming Back: For that I would say one out of five.
GetHuman: And finally- any advice for other Republic Wireless customers?
~Not Coming Back: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Republic Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not Coming Back taken from his Republic Wireless customer service problem that occurred on November 20th, 2017.