Republic Wireless: Worst communication I've ever experienced. Seve...
A Republic Wireless customer review by GetHuman user ~madatrepublicwireless from November 23rd, 2017
Background on ~madatrepublicwireless's case
GetHuman: ~madatrepublicwireless - can you tell our other Republic Wireless customers when your case took place?
~madatrepublicwireless: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Republic Wireless, and if so, how?
GetHuman: And which of these common Republic Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~madatrepublicwireless a list of common Republic Wireless problems)
~madatrepublicwireless: "Complaint" was why I was trying to contact.
~madatrepublicwireless's review of Republic Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Republic Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~madatrepublicwireless: Worst communication I've ever experienced. Several hours even days sometimes to get simple questions answered. Absolutely no option for real time communication. Only support tickets. in * days I've asked about ** questions and only got * responses and none of the responses solved my issues. Horrible.
GetHuman: Let's quantify your experience contacting Republic Wireless. On a scale of 1 to 5, how easy is it go get help on a Republic Wireless problem?
~madatrepublicwireless: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~madatrepublicwireless: I'd give them a one out of five on communication.
GetHuman: And what about Republic Wireless's ability to quickly and effectively address your problem?
~madatrepublicwireless: For that I would say three out of five.
GetHuman: And finally- any advice for other Republic Wireless customers?
~madatrepublicwireless: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Republic Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~madatrepublicwireless taken from his Republic Wireless customer service problem that occurred on November 17th, 2017.