Republic Wireless: This service rocks. The phones are slightly qu...

A Republic Wireless customer review by GetHuman user ~bc from November 20th, 2017

Background on ~bc's case

GetHuman: ~bc - can you tell our other Republic Wireless customers when your case took place?
~bc: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Republic Wireless, and if so, how?
~bc: I used a help page I found on the GetHuman Republic Wireless customer service contact info page: Contact Republic Wireless Customer Service
GetHuman: And which of these common Republic Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~bc a list of common Republic Wireless problems)
~bc: "Setup service" was why I was trying to contact.

~bc's review of Republic Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Republic Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bc: This service rocks. The phones are slightly quirky, but they're easy to figure out and get used to. The price is right, the phones are great --- and seemingly indestructible, I'm embarrassed to say. Thank you Republic!!
GetHuman: Let's quantify your experience contacting Republic Wireless. On a scale of 1 to 5, how easy is it go get help on a Republic Wireless problem?
~bc: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bc: I'd give them a five out of five on communication.
GetHuman: And what about Republic Wireless's ability to quickly and effectively address your problem?
~bc: For that I would say one out of five.
GetHuman: And finally- any advice for other Republic Wireless customers?
~bc: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Republic Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bc taken from his Republic Wireless customer service problem that occurred on November 14th, 2017.

Republic Wireless

2.00 of 5 stars | 35 reviews

~bc's Republic Wireless Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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