Residential Credit Solutions (RCS): No contact available on a closed account, no...
A Residential Credit Solutions (RCS) customer review by GetHuman user ~Edward Watson from November 22nd, 2017
Background on ~Edward Watson's case
GetHuman: ~Edward Watson - can you tell our other Residential Credit Solutions (RCS) customers when your case took place?
~Edward Watson: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to Residential Credit Solutions (RCS), and if so, how?
GetHuman: And which of these common Residential Credit Solutions (RCS) customer issues best describes the reason you wanted to talk to them?
(Shows ~Edward Watson a list of common Residential Credit Solutions (RCS) problems)
~Edward Watson: "Setup an account" was why I was trying to call.
~Edward Watson's review of Residential Credit Solutions (RCS) customer service
GetHuman: So how would you sum up your experience for GetHuman's Residential Credit Solutions (RCS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Edward Watson: No contact available on a closed account, no. **********. Taxes collected by RCS into an escrow account for **** have NOT been paid. Mortgage was paid off via wire transfer of $***.** to Texas Capital Bank on ********.
GetHuman: Let's quantify your experience contacting Residential Credit Solutions (RCS). On a scale of 1 to 5, how easy is it go get help on a Residential Credit Solutions (RCS) problem?
~Edward Watson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Edward Watson: I'd give them a three out of five on communication.
GetHuman: And what about Residential Credit Solutions (RCS)'s ability to quickly and effectively address your problem?
~Edward Watson: For that I would say one out of five.
GetHuman: And finally- any advice for other Residential Credit Solutions (RCS) customers?
~Edward Watson: Call them early in the day or late. Don't forget any personal or account information you might need for Residential Credit Solutions (RCS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Edward Watson taken from his Residential Credit Solutions (RCS) customer service problem that occurred on November 14th, 2017.