Restaurant.com: Boooo...still no answers....Phone* is useless...
A Restaurant.com customer review by GetHuman user ~thumbs down from November 24th, 2017
Background on ~thumbs down's case
GetHuman: ~thumbs down - can you tell our other Restaurant.com customers when your case took place?
~thumbs down: Yup. It was evening, on November 20th.
GetHuman: Did you reach out to Restaurant.com, and if so, how?
GetHuman: And which of these common Restaurant.com customer issues best describes the reason you wanted to talk to them?
(Shows ~thumbs down a list of common Restaurant.com problems)
~thumbs down: "Cancel service" was why I was trying to call.
~thumbs down's review of Restaurant.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Restaurant.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~thumbs down: Boooo...still no answers....Phone* is useless...they still want you to email...even if you wait to even talk to a real person...they still can't help....boooooo
GetHuman: Let's quantify your experience contacting Restaurant.com. On a scale of 1 to 5, how easy is it go get help on a Restaurant.com problem?
~thumbs down: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~thumbs down: I'd give them a three out of five on communication.
GetHuman: And what about Restaurant.com's ability to quickly and effectively address your problem?
~thumbs down: For that I would say two out of five.
GetHuman: And finally- any advice for other Restaurant.com customers?
~thumbs down: Call them early in the day or late. Don't forget any personal or account information you might need for Restaurant.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~thumbs down taken from his Restaurant.com customer service problem that occurred on November 20th, 2017.