Restaurant.com: I went to dinner with my family on a $***.** ce...
A Restaurant.com customer review by GetHuman user ~Ripped OFF! Big Time from November 5th, 2017
Background on ~Ripped OFF! Big Time's case
GetHuman: ~Ripped OFF! Big Time - can you tell our other Restaurant.com customers when your case took place?
~Ripped OFF! Big Time: Yeah. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Restaurant.com, and if so, how?
GetHuman: And which of these common Restaurant.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Ripped OFF! Big Time a list of common Restaurant.com problems)
~Ripped OFF! Big Time: "Technical support" was why I was trying to call.
~Ripped OFF! Big Time's review of Restaurant.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Restaurant.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ripped OFF! Big Time: I went to dinner with my family on a $***.** certificate.*We waited in line for ** minutes took our own food to a table in a crowded room.*Had to order drinks and dessert to meet our minimum payment. Absolutely no service rendered us yet we had tp pay *** Tip.*It is a totally rip off just to get people into the restaurant. I demand my money back or I will have to take this to the local TV News Show on Channel **. People need to know about this scam.
GetHuman: Let's quantify your experience contacting Restaurant.com. On a scale of 1 to 5, how easy is it go get help on a Restaurant.com problem?
~Ripped OFF! Big Time: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ripped OFF! Big Time: I'd give them a one out of five on communication.
GetHuman: And what about Restaurant.com's ability to quickly and effectively address your problem?
~Ripped OFF! Big Time: For that I would say two out of five.
GetHuman: And finally- any advice for other Restaurant.com customers?
~Ripped OFF! Big Time: Call them early in the day or late. Don't forget any personal or account information you might need for Restaurant.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ripped OFF! Big Time taken from his Restaurant.com customer service problem that occurred on November 4th, 2017.