Restaurant.com: the numbersthey list dont work....they ask you...
A Restaurant.com customer review by GetHuman user ~stupid system from November 23rd, 2017
Background on ~stupid system's case
GetHuman: ~stupid system - can you tell our other Restaurant.com customers when your case took place?
~stupid system: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Restaurant.com, and if so, how?
GetHuman: And which of these common Restaurant.com customer issues best describes the reason you wanted to talk to them?
(Shows ~stupid system a list of common Restaurant.com problems)
~stupid system: "Cancel service" was why I was trying to call.
~stupid system's review of Restaurant.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Restaurant.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stupid system: the numbersthey list dont work....they ask you to call in operating hrs then v*mail says they are close or they tell you on v*mail for urgent help...wasted all mu time
GetHuman: Let's quantify your experience contacting Restaurant.com. On a scale of 1 to 5, how easy is it go get help on a Restaurant.com problem?
~stupid system: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stupid system: I'd give them a one out of five on communication.
GetHuman: And what about Restaurant.com's ability to quickly and effectively address your problem?
~stupid system: For that I would say five out of five.
GetHuman: And finally- any advice for other Restaurant.com customers?
~stupid system: Call them early in the day or late. Don't forget any personal or account information you might need for Restaurant.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stupid system taken from his Restaurant.com customer service problem that occurred on November 17th, 2017.