Ridgid Tool Company: They never answered, I would strongly recommend...
A Ridgid Tool Company customer review by GetHuman user ~Upset in Lees Summit from November 8th, 2017
Background on ~Upset in Lees Summit's case
GetHuman: ~Upset in Lees Summit - can you tell our other Ridgid Tool Company customers when your case took place?
~Upset in Lees Summit: Yeah. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Ridgid Tool Company, and if so, how?
GetHuman: And which of these common Ridgid Tool Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Upset in Lees Summit a list of common Ridgid Tool Company problems)
~Upset in Lees Summit: "Technical support" was why I was trying to call.
~Upset in Lees Summit's review of Ridgid Tool Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Ridgid Tool Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Upset in Lees Summit: They never answered, I would strongly recommend filing with the BBB. No Warranty if not registered on line. Then they want your race, age, email address, marital status, to find out if you don't register within a short period of time, that the warranty is void. This company is the KING of FALSE ADVERTISING. This is becoming a epidemic in "Big Business", bend the truth until it's about to break, then cover your *** with high end legal ****. Shame on Ridgid, they should be embarrassed, assuming that they still have any morals as all.
GetHuman: Let's quantify your experience contacting Ridgid Tool Company. On a scale of 1 to 5, how easy is it go get help on a Ridgid Tool Company problem?
~Upset in Lees Summit: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Upset in Lees Summit: I'd give them a five out of five on communication.
GetHuman: And what about Ridgid Tool Company's ability to quickly and effectively address your problem?
~Upset in Lees Summit: For that I would say three out of five.
GetHuman: And finally- any advice for other Ridgid Tool Company customers?
~Upset in Lees Summit: Call them early in the day or late. Don't forget any personal or account information you might need for Ridgid Tool Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Upset in Lees Summit taken from his Ridgid Tool Company customer service problem that occurred on October 29th, 2017.