Ridgid Tool Company: They won't cover my *-year warranty without a receipt
A Ridgid Tool Company customer review by GetHuman user GetHuman-andrewei from December 9th, 2017
Background on GetHuman-andrewei's case
GetHuman: GetHuman-andrewei - can you tell our other Ridgid Tool Company customers when your case took place?
GetHuman-andrewei: Yup. It was middle of the night, on December 7th.
GetHuman: Did you reach out to Ridgid Tool Company, and if so, how?
GetHuman: And which of these common Ridgid Tool Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-andrewei a list of common Ridgid Tool Company problems)
GetHuman-andrewei: "Technical support" was why I was trying to call.
GetHuman-andrewei's review of Ridgid Tool Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Ridgid Tool Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-andrewei: They won't cover my *-year warranty without a receipt
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman-andrewei: I sent my lsa registration then they wanted me to send him my receipt in my barcode which I did but I must have got lost in the mail cuz it never got never got issued for LSA
GetHuman: Let's quantify your experience contacting Ridgid Tool Company. On a scale of 1 to 5, how easy is it go get help on a Ridgid Tool Company problem?
GetHuman-andrewei: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-andrewei: I'd give them a five out of five on communication.
GetHuman: And what about Ridgid Tool Company's ability to quickly and effectively address your problem?
GetHuman-andrewei: For that I would say five out of five.
GetHuman: And finally- any advice for other Ridgid Tool Company customers?
GetHuman-andrewei: Call them early in the day or late. Don't forget any personal or account information you might need for Ridgid Tool Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-andrewei taken from his Ridgid Tool Company customer service problem that occurred on December 7th, 2017.