Right Source RX: I am changing my RX Humana Insurance immediatel...
A Right Source RX customer review by GetHuman user ~Angry Customer from November 7th, 2017
Background on ~Angry Customer's case
GetHuman: ~Angry Customer - can you tell our other Right Source RX customers when your case took place?
~Angry Customer: Yup. It was morning, on November 1st.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry Customer a list of common Right Source RX problems)
~Angry Customer: "Complaint" was why I was trying to call.
~Angry Customer's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry Customer: I am changing my RX Humana Insurance immediately! Right Source RX Customer Service is rude and very unprofessional, a * rating isn't low enough for my experience. If you talk to one of the, idiots in my opinion, forget it. They refused to transfer me to a pharmacist. I have had so many problems with communication and getting my RX's correct* they charge your credit card and naturally you can't get a refund and "YOU CAN'T SEND AN ORDER BACK!" I'm done!
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
~Angry Customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry Customer: I'd give them a two out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
~Angry Customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
~Angry Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry Customer taken from his Right Source RX customer service problem that occurred on November 1st, 2017.