Right Source RX: Received Email about a prescription being proce...
A Right Source RX customer review by GetHuman user ~Joy Thomas from November 15th, 2017
Background on ~Joy Thomas's case
GetHuman: ~Joy Thomas - can you tell our other Right Source RX customers when your case took place?
~Joy Thomas: Sure. It was afternoon, on November 9th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows ~Joy Thomas a list of common Right Source RX problems)
~Joy Thomas: "Make an order" was why I was trying to call.
~Joy Thomas's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joy Thomas: Received Email about a prescription being processed. I have no prescriptions on order. This has happened twice and since this is a weekend I could not talk to anyone. Again, no prescriptions on order!!!
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
~Joy Thomas: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joy Thomas: I'd give them a three out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
~Joy Thomas: For that I would say five out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
~Joy Thomas: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joy Thomas taken from his Right Source RX customer service problem that occurred on November 9th, 2017.