Right Source RX: Was actually informed that *** does not equal...
A Right Source RX customer review by GetHuman user ~Very angry EX customer from November 17th, 2017
Background on ~Very angry EX customer's case
GetHuman: ~Very angry EX customer - can you tell our other Right Source RX customers when your case took place?
~Very angry EX customer: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows ~Very angry EX customer a list of common Right Source RX problems)
~Very angry EX customer: "Returns" was why I was trying to call.
~Very angry EX customer's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very angry EX customer: Was actually informed that *** does not equal * anymore. IF you ARE going to use Rightsource then I suggest that you NEVER give them a mastercard Visa Discover Debit or ANYTHING that they are able to go into. They randomly went into my account not once, not twice but THREE times to help themselves to money AND also charged me for items (items they weren't even able to "see" themselves on their computer)I spoke * * different supervisors and they all stated "it's there we can't change it, it's unfortunate" I hope their "contract" with Humana is up this year and it is not renewed. They could make millions stealing here and there from people..esp those of us on Medicare.
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
~Very angry EX customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very angry EX customer: I'd give them a five out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
~Very angry EX customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
~Very angry EX customer: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Very angry EX customer taken from his Right Source RX customer service problem that occurred on November 15th, 2017.