Right Source RX: i see your complaint department and see some un...
A Right Source RX customer review by GetHuman user GetHuman-353681 from November 8th, 2017
Background on GetHuman-353681's case
GetHuman: GetHuman-353681 - can you tell our other Right Source RX customers when your case took place?
GetHuman-353681: Sure. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-353681 a list of common Right Source RX problems)
GetHuman-353681: "Make an order" was why I was trying to call.
GetHuman-353681's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-353681: i see your complaint department and see some unexcuseable complaints!ive been using right source now for * months an any problem i had was fixed in just a phone call most of these complaints r there own fault b* u leave your dr people research your scripts an make sure yor dr did there job!theseproblems can be fixed if they review there own job! right source is sending u yor meds so you dont have to run to your local rx just to be told we dont have this order! right souce over the last * months you have come thru for me!thsnk you u have always done right * me! people b* u complain look at yor scripts b* u mail in an make sure your dr has done there job and u will see right source is on the top of list to care for there customers! all your company reps r very friendly an very professionial!people look b* u mail an u qwill see if you mail in correctly your order will be maild immediately! thank you u have always done rite for me!
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
GetHuman-353681: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-353681: I'd give them a two out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
GetHuman-353681: For that I would say three out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
GetHuman-353681: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-353681 taken from his Right Source RX customer service problem that occurred on November 6th, 2017.