Rock Bottom Golf: email ad misleading
A Rock Bottom Golf customer review by GetHuman user GetHuman-yankee from December 1st, 2017
Background on GetHuman-yankee's case
GetHuman: GetHuman-yankee - can you tell our other Rock Bottom Golf customers when your case took place?
GetHuman-yankee: Sure. It was afternoon, on November 30th.
GetHuman: Did you reach out to Rock Bottom Golf, and if so, how?
GetHuman: And which of these common Rock Bottom Golf customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-yankee a list of common Rock Bottom Golf problems)
GetHuman-yankee: "Cancel order" was why I was trying to call.
GetHuman-yankee's review of Rock Bottom Golf customer service
GetHuman: So how would you sum up your experience for GetHuman's Rock Bottom Golf customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-yankee: email ad misleading
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-yankee: Your email states that **% off of "CLEARANCE" prices. But when you go to the clearance section, the **% is not off the clearance price, but the actual listed Rockbottom regular price.
GetHuman: Let's quantify your experience contacting Rock Bottom Golf. On a scale of 1 to 5, how easy is it go get help on a Rock Bottom Golf problem?
GetHuman-yankee: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-yankee: I'd give them a three out of five on communication.
GetHuman: And what about Rock Bottom Golf's ability to quickly and effectively address your problem?
GetHuman-yankee: For that I would say one out of five.
GetHuman: And finally- any advice for other Rock Bottom Golf customers?
GetHuman-yankee: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Rock Bottom Golf to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-yankee taken from his Rock Bottom Golf customer service problem that occurred on November 30th, 2017.