Rock Bottom Golf: what a waste of time. this whole company is ter...
A Rock Bottom Golf customer review by GetHuman user ~sjon4647 from November 17th, 2017
Background on ~sjon4647's case
GetHuman: ~sjon4647 - can you tell our other Rock Bottom Golf customers when your case took place?
~sjon4647: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Rock Bottom Golf, and if so, how?
GetHuman: And which of these common Rock Bottom Golf customer issues best describes the reason you wanted to talk to them?
(Shows ~sjon4647 a list of common Rock Bottom Golf problems)
~sjon4647: "Warranty claim" was why I was trying to call.
~sjon4647's review of Rock Bottom Golf customer service
GetHuman: So how would you sum up your experience for GetHuman's Rock Bottom Golf customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sjon4647: what a waste of time. this whole company is terrible. ** hrs to receive shipping notice? its been **. They sure didnt waste any time charging my card, but amazingly have yet to hear a word from them after multiple emails and phone calls. I will NEVER waste my money with this company, i would rather just light my money on fire and watch it burn.
GetHuman: Let's quantify your experience contacting Rock Bottom Golf. On a scale of 1 to 5, how easy is it go get help on a Rock Bottom Golf problem?
~sjon4647: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sjon4647: I'd give them a one out of five on communication.
GetHuman: And what about Rock Bottom Golf's ability to quickly and effectively address your problem?
~sjon4647: For that I would say two out of five.
GetHuman: And finally- any advice for other Rock Bottom Golf customers?
~sjon4647: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Rock Bottom Golf to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sjon4647 taken from his Rock Bottom Golf customer service problem that occurred on November 16th, 2017.
Rock Bottom Golf
1.22 of 5 stars | 3 reviews
~sjon4647's Rock Bottom Golf Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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