Rockstar Games: BIG WARNING TO ALL ROCKSTAR GAMERS

A Rockstar Games customer review by GetHuman user GetHuman-thepilo from November 29th, 2017

Background on GetHuman-thepilo's case

GetHuman: GetHuman-thepilo - can you tell our other Rockstar Games customers when your case took place?
GetHuman-thepilo: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Rockstar Games, and if so, how?
GetHuman-thepilo: I used the 866-922-8694 number I found for on the GetHuman Rockstar Games customer phone number page I was on: Rockstar Games Customer Service Phone Number
GetHuman: And which of these common Rockstar Games customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-thepilo a list of common Rockstar Games problems)
GetHuman-thepilo: "Appeal Ban" was why I was trying to contact.

GetHuman-thepilo's review of Rockstar Games customer service

GetHuman: So how would you sum up your experience for GetHuman's Rockstar Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-thepilo: BIG WARNING TO ALL ROCKSTAR GAMERS
GetHuman: Can you tell the rest of us a bit more from what happened on 11/21/17?
GetHuman-thepilo: I hate Rockstar. they banned me for * weeks for mods. I understand that but I was not abusing them. THEN AS SOON AS THEY UNBANNED ME THEY F****** BANNED ME AGAIN FOR NO REASON, FOR A MONTH! THOUGHT Rockstar WAS NICE. HOW WRONG I WAS! YOU BANN PEOPLE FOR FUN ROCK STAR! DON'T WAIST YOUR MONEY ON THIS COMPANY!
GetHuman: Let's quantify your experience contacting Rockstar Games. On a scale of 1 to 5, how easy is it go get help on a Rockstar Games problem?
GetHuman-thepilo: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-thepilo: I'd give them a one out of five on communication.
GetHuman: And what about Rockstar Games's ability to quickly and effectively address your problem?
GetHuman-thepilo: For that I would say four out of five.
GetHuman: And finally- any advice for other Rockstar Games customers?
GetHuman-thepilo: Call them early in the day or late. Don't forget any personal or account information you might need for Rockstar Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-thepilo taken from his Rockstar Games customer service problem that occurred on November 21st, 2017.

Rockstar Games

2.85 of 5 stars | 575 reviews

GetHuman-thepilo's Rockstar Games Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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