Rockstar Games: They took my $*,***,*** away that was all legit...
A Rockstar Games customer review by GetHuman user ~Cookie King909 from November 24th, 2017
Background on ~Cookie King909's case
GetHuman: ~Cookie King909 - can you tell our other Rockstar Games customers when your case took place?
~Cookie King909: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Rockstar Games, and if so, how?
GetHuman: And which of these common Rockstar Games customer issues best describes the reason you wanted to talk to them?
(Shows ~Cookie King909 a list of common Rockstar Games problems)
~Cookie King909: "Refund a Charge" was why I was trying to contact.
~Cookie King909's review of Rockstar Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Rockstar Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cookie King909: They took my $*,***,*** away that was all legit and a long time to earn please give it back. I can't even afford for my *mechanic to drop off my cars :( please give it back
GetHuman: Let's quantify your experience contacting Rockstar Games. On a scale of 1 to 5, how easy is it go get help on a Rockstar Games problem?
~Cookie King909: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cookie King909: I'd give them a three out of five on communication.
GetHuman: And what about Rockstar Games's ability to quickly and effectively address your problem?
~Cookie King909: For that I would say two out of five.
GetHuman: And finally- any advice for other Rockstar Games customers?
~Cookie King909: Call them early in the day or late. Don't forget any personal or account information you might need for Rockstar Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cookie King909 taken from his Rockstar Games customer service problem that occurred on November 14th, 2017.