Rockstar Games: gta* has a problem where if you redeem the code...
A Rockstar Games customer review by GetHuman user GetHuman-julians4 from December 1st, 2017
Background on GetHuman-julians4's case
GetHuman: GetHuman-julians4 - can you tell our other Rockstar Games customers when your case took place?
GetHuman-julians4: Yup. It was morning, on November 26th.
GetHuman: Did you reach out to Rockstar Games, and if so, how?
GetHuman: And which of these common Rockstar Games customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-julians4 a list of common Rockstar Games problems)
GetHuman-julians4: "Transfer a Character" was why I was trying to contact.
GetHuman-julians4's review of Rockstar Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Rockstar Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-julians4: gta* has a problem where if you redeem the code before entering the game on the website u screwd
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-julians4: the game when opened requires you to login to gamees for microsoft and redeem your code but if you already have on the website then the code is invalid(already used) and you cant log in and play the game.
GetHuman: Let's quantify your experience contacting Rockstar Games. On a scale of 1 to 5, how easy is it go get help on a Rockstar Games problem?
GetHuman-julians4: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-julians4: I'd give them a two out of five on communication.
GetHuman: And what about Rockstar Games's ability to quickly and effectively address your problem?
GetHuman-julians4: For that I would say five out of five.
GetHuman: And finally- any advice for other Rockstar Games customers?
GetHuman-julians4: Call them early in the day or late. Don't forget any personal or account information you might need for Rockstar Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-julians4 taken from his Rockstar Games customer service problem that occurred on November 26th, 2017.