Rogers Telephone: this is not the office of the president i tried...

A Rogers Telephone customer review by GetHuman user ~bud from November 26th, 2017

Background on ~bud's case

GetHuman: ~bud - can you tell our other Rogers Telephone customers when your case took place?
~bud: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Rogers Telephone, and if so, how?
~bud: I used the 888-764-3771 number I found for on the GetHuman Rogers Telephone customer phone number page I was on: Rogers Telephone Customer Service Phone Number
GetHuman: And which of these common Rogers Telephone customer issues best describes the reason you wanted to talk to them?
(Shows ~bud a list of common Rogers Telephone problems)
~bud: "None of those really matches why I wanted to call Rogers Telephone that day." was why I was trying to call.

~bud's review of Rogers Telephone customer service

GetHuman: So how would you sum up your experience for GetHuman's Rogers Telephone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bud: this is not the office of the president i tried to close my account and they ould not let me said i should think it over
GetHuman: Let's quantify your experience contacting Rogers Telephone. On a scale of 1 to 5, how easy is it go get help on a Rogers Telephone problem?
~bud: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bud: I'd give them a one out of five on communication.
GetHuman: And what about Rogers Telephone's ability to quickly and effectively address your problem?
~bud: For that I would say three out of five.
GetHuman: And finally- any advice for other Rogers Telephone customers?
~bud: Call them early in the day or late. Don't forget any personal or account information you might need for Rogers Telephone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bud taken from his Rogers Telephone customer service problem that occurred on November 19th, 2017.

Rogers Telephone

1.00 of 5 stars | 6 reviews

~bud's Rogers Telephone Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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