Ross Stores: Standing at the check out at Ross in pompano in...
A Ross Stores customer review by GetHuman user ~Mrs.Linda from November 26th, 2017
Background on ~Mrs.Linda's case
GetHuman: ~Mrs.Linda - can you tell our other Ross Stores customers when your case took place?
~Mrs.Linda: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to Ross Stores, and if so, how?
GetHuman: And which of these common Ross Stores customer issues best describes the reason you wanted to talk to them?
(Shows ~Mrs.Linda a list of common Ross Stores problems)
~Mrs.Linda: "Cancel order" was why I was trying to call.
~Mrs.Linda's review of Ross Stores customer service
GetHuman: So how would you sum up your experience for GetHuman's Ross Stores customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mrs.Linda: Standing at the check out at Ross in pompano in Florida I here a cashier ask another one how was there shopping and the other one replied don't talk to me talk to your customers. How rude, but she to have a customer and she start a conversation with the other two young ladies behind here and this is not the first time I have been in the Ross and that black lady was rude to people I do believe that she is a manger they need to do something with her I will have to shopping at that Ross
GetHuman: Let's quantify your experience contacting Ross Stores. On a scale of 1 to 5, how easy is it go get help on a Ross Stores problem?
~Mrs.Linda: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mrs.Linda: I'd give them a three out of five on communication.
GetHuman: And what about Ross Stores's ability to quickly and effectively address your problem?
~Mrs.Linda: For that I would say four out of five.
GetHuman: And finally- any advice for other Ross Stores customers?
~Mrs.Linda: Call them early in the day or late. Don't forget any personal or account information you might need for Ross Stores to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mrs.Linda taken from his Ross Stores customer service problem that occurred on November 23rd, 2017.