Ryanair: My mistake sorted out in * minute. Amended emai...
A Ryanair customer review by GetHuman user ~John Mullany from November 28th, 2017
Background on ~John Mullany's case
GetHuman: ~John Mullany - can you tell our other Ryanair customers when your case took place?
~John Mullany: Yes I can. It was evening, on November 26th.
GetHuman: Did you reach out to Ryanair, and if so, how?
GetHuman: And which of these common Ryanair customer issues best describes the reason you wanted to talk to them?
(Shows ~John Mullany a list of common Ryanair problems)
~John Mullany: "Make a booking" was why I was trying to call.
~John Mullany's review of Ryanair customer service
GetHuman: So how would you sum up your experience for GetHuman's Ryanair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John Mullany: My mistake sorted out in * minute. Amended email arrived as I put the phone down. No charge.Excellent.
GetHuman: Let's quantify your experience contacting Ryanair. On a scale of 1 to 5, how easy is it go get help on a Ryanair problem?
~John Mullany: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John Mullany: I'd give them a two out of five on communication.
GetHuman: And what about Ryanair's ability to quickly and effectively address your problem?
~John Mullany: For that I would say three out of five.
GetHuman: And finally- any advice for other Ryanair customers?
~John Mullany: Call them early in the day or late. Don't forget any personal or account information you might need for Ryanair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John Mullany taken from his Ryanair customer service problem that occurred on November 26th, 2017.