Ryanair: answered very quickly after being told that my...

A Ryanair customer review by GetHuman user ~maisie from November 28th, 2017

Background on ~maisie's case

GetHuman: ~maisie - can you tell our other Ryanair customers when your case took place?
~maisie: Yup. It was afternoon, on November 20th.
GetHuman: Did you reach out to Ryanair, and if so, how?
~maisie: I used the +44 871 246 0002 number I found for on the GetHuman Ryanair customer phone number page I was on: Ryanair Customer Service Phone Number
GetHuman: And which of these common Ryanair customer issues best describes the reason you wanted to talk to them?
(Shows ~maisie a list of common Ryanair problems)
~maisie: "Book a flight" was why I was trying to call.

~maisie's review of Ryanair customer service

GetHuman: So how would you sum up your experience for GetHuman's Ryanair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~maisie: answered very quickly after being told that my average wait would be ** minutes. answer was answered immediately.
GetHuman: Let's quantify your experience contacting Ryanair. On a scale of 1 to 5, how easy is it go get help on a Ryanair problem?
~maisie: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~maisie: I'd give them a four out of five on communication.
GetHuman: And what about Ryanair's ability to quickly and effectively address your problem?
~maisie: For that I would say three out of five.
GetHuman: And finally- any advice for other Ryanair customers?
~maisie: Call them early in the day or late. Don't forget any personal or account information you might need for Ryanair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~maisie taken from his Ryanair customer service problem that occurred on November 20th, 2017.

Ryanair

3.04 of 5 stars | 212 reviews

~maisie's Ryanair Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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