SAIA Inc.: internet service ***** no return email site is...
A SAIA Inc. customer review by GetHuman user ~dumptruk5155 from November 22nd, 2017
Background on ~dumptruk5155's case
GetHuman: ~dumptruk5155 - can you tell our other SAIA Inc. customers when your case took place?
~dumptruk5155: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to SAIA Inc., and if so, how?
GetHuman: And which of these common SAIA Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~dumptruk5155 a list of common SAIA Inc. problems)
~dumptruk5155: "Track item" was why I was trying to call.
~dumptruk5155's review of SAIA Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's SAIA Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dumptruk5155: internet service ***** no return email site is a failure no way to edit employment info they dont care when you call on the phone they just hand you over to a generic extension no help at all.
GetHuman: Let's quantify your experience contacting SAIA Inc.. On a scale of 1 to 5, how easy is it go get help on a SAIA Inc. problem?
~dumptruk5155: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dumptruk5155: I'd give them a three out of five on communication.
GetHuman: And what about SAIA Inc.'s ability to quickly and effectively address your problem?
~dumptruk5155: For that I would say four out of five.
GetHuman: And finally- any advice for other SAIA Inc. customers?
~dumptruk5155: Call them early in the day or late. Don't forget any personal or account information you might need for SAIA Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dumptruk5155 taken from his SAIA Inc. customer service problem that occurred on November 16th, 2017.
SAIA Inc.
2.33 of 5 stars | 3 reviews
~dumptruk5155's SAIA Inc. Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like SAIA Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with SAIA Inc. in any way.