Sacramento Bee: Called to complain about delivery and have been...
A Sacramento Bee customer review by GetHuman user ~Jerry ONeill from November 18th, 2017
Background on ~Jerry ONeill's case
GetHuman: ~Jerry ONeill - can you tell our other Sacramento Bee customers when your case took place?
~Jerry ONeill: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Sacramento Bee, and if so, how?
GetHuman: And which of these common Sacramento Bee customer issues best describes the reason you wanted to talk to them?
(Shows ~Jerry ONeill a list of common Sacramento Bee problems)
~Jerry ONeill: "Complaint" was why I was trying to call.
~Jerry ONeill's review of Sacramento Bee customer service
GetHuman: So how would you sum up your experience for GetHuman's Sacramento Bee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jerry ONeill: Called to complain about delivery and have been cut off three times without reaching a person to reggister my compliant.
GetHuman: Let's quantify your experience contacting Sacramento Bee. On a scale of 1 to 5, how easy is it go get help on a Sacramento Bee problem?
~Jerry ONeill: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jerry ONeill: I'd give them a five out of five on communication.
GetHuman: And what about Sacramento Bee's ability to quickly and effectively address your problem?
~Jerry ONeill: For that I would say five out of five.
GetHuman: And finally- any advice for other Sacramento Bee customers?
~Jerry ONeill: Call them early in the day or late. Don't forget any personal or account information you might need for Sacramento Bee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jerry ONeill taken from his Sacramento Bee customer service problem that occurred on November 16th, 2017.