Sacramento Bee: I called at *am this morning and told them I di...
A Sacramento Bee customer review by GetHuman user ~Betty Roberts from November 24th, 2017
Background on ~Betty Roberts's case
GetHuman: ~Betty Roberts - can you tell our other Sacramento Bee customers when your case took place?
~Betty Roberts: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Sacramento Bee, and if so, how?
GetHuman: And which of these common Sacramento Bee customer issues best describes the reason you wanted to talk to them?
(Shows ~Betty Roberts a list of common Sacramento Bee problems)
~Betty Roberts: "Cancel subscription" was why I was trying to call.
~Betty Roberts's review of Sacramento Bee customer service
GetHuman: So how would you sum up your experience for GetHuman's Sacramento Bee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Betty Roberts: I called at *am this morning and told them I did not receive my paper said I would receive it within the hour. Two hours later called back and did not have paper. They were going to give me credit but I told them I wanted the paper. Problem still not solved.
GetHuman: Let's quantify your experience contacting Sacramento Bee. On a scale of 1 to 5, how easy is it go get help on a Sacramento Bee problem?
~Betty Roberts: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Betty Roberts: I'd give them a four out of five on communication.
GetHuman: And what about Sacramento Bee's ability to quickly and effectively address your problem?
~Betty Roberts: For that I would say three out of five.
GetHuman: And finally- any advice for other Sacramento Bee customers?
~Betty Roberts: Call them early in the day or late. Don't forget any personal or account information you might need for Sacramento Bee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Betty Roberts taken from his Sacramento Bee customer service problem that occurred on November 16th, 2017.