Sacramento Bee: The number worked, and using this combination...
A Sacramento Bee customer review by GetHuman user ~dee from November 14th, 2017
Background on ~dee's case
GetHuman: ~dee - can you tell our other Sacramento Bee customers when your case took place?
~dee: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to Sacramento Bee, and if so, how?
GetHuman: And which of these common Sacramento Bee customer issues best describes the reason you wanted to talk to them?
(Shows ~dee a list of common Sacramento Bee problems)
~dee: "Delivery problem" was why I was trying to call.
~dee's review of Sacramento Bee customer service
GetHuman: So how would you sum up your experience for GetHuman's Sacramento Bee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dee: The number worked, and using this combination, got me to a live person, something I'd never been able to do. However, my complaints haven't been resolved, only noted, so I don't expect any better service. Once again I don't have a paper today and can't get it until tomorrow. Guess they want everyone to go online for their news. And--why can't I just get the paper Monday through Saturday? Diane
GetHuman: Let's quantify your experience contacting Sacramento Bee. On a scale of 1 to 5, how easy is it go get help on a Sacramento Bee problem?
~dee: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dee: I'd give them a three out of five on communication.
GetHuman: And what about Sacramento Bee's ability to quickly and effectively address your problem?
~dee: For that I would say two out of five.
GetHuman: And finally- any advice for other Sacramento Bee customers?
~dee: Call them early in the day or late. Don't forget any personal or account information you might need for Sacramento Bee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dee taken from his Sacramento Bee customer service problem that occurred on November 8th, 2017.