Sacramento Bee: What a bunch of incompetent, unprofessional, an...
A Sacramento Bee customer review by GetHuman user ~Who are you people??? from November 20th, 2017
Background on ~Who are you people???'s case
GetHuman: ~Who are you people??? - can you tell our other Sacramento Bee customers when your case took place?
~Who are you people???: Yeah. It was evening, on November 17th.
GetHuman: Did you reach out to Sacramento Bee, and if so, how?
GetHuman: And which of these common Sacramento Bee customer issues best describes the reason you wanted to talk to them?
(Shows ~Who are you people??? a list of common Sacramento Bee problems)
~Who are you people???: "Lower my bill" was why I was trying to call.
~Who are you people???'s review of Sacramento Bee customer service
GetHuman: So how would you sum up your experience for GetHuman's Sacramento Bee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Who are you people???: What a bunch of incompetent, unprofessional, and lack of human services I have ever experienced. At one point I thought I was on candid camera and being tested myself. If a customer is upset, don't try and sell them other service, don't ask for my e-mail and get me a supervisor!!! You are a joke!!!
GetHuman: Let's quantify your experience contacting Sacramento Bee. On a scale of 1 to 5, how easy is it go get help on a Sacramento Bee problem?
~Who are you people???: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Who are you people???: I'd give them a five out of five on communication.
GetHuman: And what about Sacramento Bee's ability to quickly and effectively address your problem?
~Who are you people???: For that I would say five out of five.
GetHuman: And finally- any advice for other Sacramento Bee customers?
~Who are you people???: Call them early in the day or late. Don't forget any personal or account information you might need for Sacramento Bee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Who are you people??? taken from his Sacramento Bee customer service problem that occurred on November 17th, 2017.