SafeAuto Insurance Company: I'm mad because I was insured with them before...
A SafeAuto Insurance Company customer review by GetHuman user ~tiger from November 21st, 2017
Background on ~tiger's case
GetHuman: ~tiger - can you tell our other SafeAuto Insurance Company customers when your case took place?
~tiger: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to SafeAuto Insurance Company, and if so, how?
GetHuman: And which of these common SafeAuto Insurance Company customer issues best describes the reason you wanted to talk to them?
(Shows ~tiger a list of common SafeAuto Insurance Company problems)
~tiger: "None of those really matches why I wanted to call SafeAuto Insurance Company that day." was why I was trying to call.
~tiger's review of SafeAuto Insurance Company customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeAuto Insurance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tiger: I'm mad because I was insured with them before, the car was down and, yes I let the insurance lap. I got the car fixed, and went to get insurance with them again and they told me they don't insure vehicles that ar tagged "Historic"! That's funny because they insured this very same vehicle for about * years! And yes, it was tagged "Historic" then too, has been ever since I bought it * years ago!
GetHuman: Let's quantify your experience contacting SafeAuto Insurance Company. On a scale of 1 to 5, how easy is it go get help on a SafeAuto Insurance Company problem?
~tiger: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tiger: I'd give them a one out of five on communication.
GetHuman: And what about SafeAuto Insurance Company's ability to quickly and effectively address your problem?
~tiger: For that I would say four out of five.
GetHuman: And finally- any advice for other SafeAuto Insurance Company customers?
~tiger: Call them early in the day or late. Don't forget any personal or account information you might need for SafeAuto Insurance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tiger taken from his SafeAuto Insurance Company customer service problem that occurred on November 16th, 2017.