SafeLink Wireless: I have been without a phone now for * weeks. I...
A SafeLink Wireless customer review by GetHuman user ~lost forever from November 28th, 2017
Background on ~lost forever's case
GetHuman: ~lost forever - can you tell our other SafeLink Wireless customers when your case took place?
~lost forever: Yeah. It was afternoon, on November 23rd.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~lost forever a list of common SafeLink Wireless problems)
~lost forever: "Cancel service" was why I was trying to call.
~lost forever's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lost forever: I have been without a phone now for * weeks. I have tried to reach Safelink only to get the runaround. I can't get satisfaction about what, where or contact. To report lost phone and what to do to get a replacement.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~lost forever: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lost forever: I'd give them a four out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~lost forever: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~lost forever: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lost forever taken from his SafeLink Wireless customer service problem that occurred on November 23rd, 2017.