SafeLink Wireless: I think this Safelink is a joke!!! Has anyone e...
A SafeLink Wireless customer review by GetHuman user ~Sherideen Thomas from November 22nd, 2017
Background on ~Sherideen Thomas's case
GetHuman: ~Sherideen Thomas - can you tell our other SafeLink Wireless customers when your case took place?
~Sherideen Thomas: Yup. It was middle of the night, on November 21st.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Sherideen Thomas a list of common SafeLink Wireless problems)
~Sherideen Thomas: "Complaint" was why I was trying to call.
~Sherideen Thomas's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sherideen Thomas: I think this Safelink is a joke!!! Has anyone ever really gotten a phone? I have been trying for * months now and everytime I call they want something else!!! FED UP!
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Sherideen Thomas: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sherideen Thomas: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Sherideen Thomas: For that I would say four out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Sherideen Thomas: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sherideen Thomas taken from his SafeLink Wireless customer service problem that occurred on November 21st, 2017.