SafeLink Wireless: If I wanted to speak to someone in the Philippi...

A SafeLink Wireless customer review by GetHuman user ~waste of time from November 22nd, 2017

Background on ~waste of time's case

GetHuman: ~waste of time - can you tell our other SafeLink Wireless customers when your case took place?
~waste of time: Yeah. It was middle of the night, on November 20th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
~waste of time: I used the 800-723-3546 number I found for on the GetHuman SafeLink Wireless customer phone number page I was on: SafeLink Wireless Customer Service Phone Number
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~waste of time a list of common SafeLink Wireless problems)
~waste of time: "Service problem" was why I was trying to call.

~waste of time's review of SafeLink Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~waste of time: If I wanted to speak to someone in the Philippines I would have called there. I could not understand a word she said. FRUSTRATING!
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~waste of time: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~waste of time: I'd give them a five out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~waste of time: For that I would say four out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~waste of time: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~waste of time taken from his SafeLink Wireless customer service problem that occurred on November 20th, 2017.

SafeLink Wireless

2.08 of 5 stars | 685 reviews

~waste of time's SafeLink Wireless Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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