SafeLink Wireless: Very nasy and rude. Must hate Americans. Limite...
A SafeLink Wireless customer review by GetHuman user ~Angry American from November 24th, 2017
Background on ~Angry American's case
GetHuman: ~Angry American - can you tell our other SafeLink Wireless customers when your case took place?
~Angry American: Yes. It was evening, on November 21st.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry American a list of common SafeLink Wireless problems)
~Angry American: "Lower my bill" was why I was trying to call.
~Angry American's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry American: Very nasy and rude. Must hate Americans. Limited vocabulary. They keep shutting off my account for various reason they can't provide. **They want me to renew again. I've used the phone as required, and still get shut off, and told to reapply. **Friends think they are closing your account of their end, giving it to their friends, and making us reapply. They are so hatefull to Americans.**Why can't they let Americans like us, work in these call centers?
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Angry American: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry American: I'd give them a two out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Angry American: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Angry American: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry American taken from his SafeLink Wireless customer service problem that occurred on November 21st, 2017.