SafeLink Wireless: i called the number seen on page but i was aske...
A SafeLink Wireless customer review by GetHuman user ~tina carr from November 21st, 2017
Background on ~tina carr's case
GetHuman: ~tina carr - can you tell our other SafeLink Wireless customers when your case took place?
~tina carr: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~tina carr a list of common SafeLink Wireless problems)
~tina carr: "Cancel service" was why I was trying to call.
~tina carr's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tina carr: i called the number seen on page but i was asked to call two more numbers to no avail when i pushed * to ask for a replacement phone it hung up called back and still nothing i ended up pushing number * and finally someone came no one should have to go thru all that...but the operators were very very nice and solved my problem within three minutes
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~tina carr: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tina carr: I'd give them a two out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~tina carr: For that I would say five out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~tina carr: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tina carr taken from his SafeLink Wireless customer service problem that occurred on November 11th, 2017.