SafeLink Wireless: no pude comunicarme con sanfelink porque en nin...
A SafeLink Wireless customer review by GetHuman user ~MARIA POLANCO from November 20th, 2017
Background on ~MARIA POLANCO's case
GetHuman: ~MARIA POLANCO - can you tell our other SafeLink Wireless customers when your case took place?
~MARIA POLANCO: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~MARIA POLANCO a list of common SafeLink Wireless problems)
~MARIA POLANCO: "Cancel service" was why I was trying to call.
~MARIA POLANCO's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MARIA POLANCO: no pude comunicarme con sanfelink porque en ninguna opcion me comunicaron con un agente pues el telefono se me perdio. el telefono perdio es ***-***-****. Al telefono que me puede comunicar que tengo que hacer es el *** ***-**** en ny gacias MARIO POLANCO
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~MARIA POLANCO: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MARIA POLANCO: I'd give them a four out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~MARIA POLANCO: For that I would say three out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~MARIA POLANCO: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MARIA POLANCO taken from his SafeLink Wireless customer service problem that occurred on November 12th, 2017.