SafeLink Wireless: please my phon is not working from long time i...
A SafeLink Wireless customer review by GetHuman user ~ibtisam jameel from November 14th, 2017
Background on ~ibtisam jameel's case
GetHuman: ~ibtisam jameel - can you tell our other SafeLink Wireless customers when your case took place?
~ibtisam jameel: Yeah. It was evening, on November 10th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~ibtisam jameel a list of common SafeLink Wireless problems)
~ibtisam jameel: "Technical Support" was why I was trying to call.
~ibtisam jameel's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ibtisam jameel: please my phon is not working from long time i try to contact with costomer servise my phone*is ***-***-**** thank u so much if u sent for me a new phone
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~ibtisam jameel: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ibtisam jameel: I'd give them a one out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~ibtisam jameel: For that I would say two out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~ibtisam jameel: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ibtisam jameel taken from his SafeLink Wireless customer service problem that occurred on November 10th, 2017.