SafeLink Wireless: you can not understand the person who finally a...
A SafeLink Wireless customer review by GetHuman user ~beth jones from November 6th, 2017
Background on ~beth jones's case
GetHuman: ~beth jones - can you tell our other SafeLink Wireless customers when your case took place?
~beth jones: Yeah. It was morning, on October 30th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~beth jones a list of common SafeLink Wireless problems)
~beth jones: "Cancel service" was why I was trying to call.
~beth jones's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beth jones: you can not understand the person who finally answers. They may try to speak english, but they can not!!!!
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~beth jones: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beth jones: I'd give them a one out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~beth jones: For that I would say three out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~beth jones: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beth jones taken from his SafeLink Wireless customer service problem that occurred on October 30th, 2017.