SafeLink Wireless: Every time i call customer service no one knows...
A SafeLink Wireless customer review by GetHuman user ~lorenzo cannata from November 26th, 2017
Background on ~lorenzo cannata's case
GetHuman: ~lorenzo cannata - can you tell our other SafeLink Wireless customers when your case took place?
~lorenzo cannata: Yes I can. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~lorenzo cannata a list of common SafeLink Wireless problems)
~lorenzo cannata: "Lower my bill" was why I was trying to call.
~lorenzo cannata's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lorenzo cannata: Every time i call customer service no one knows how to speak English that good and to till them my cell phone is lost and he couldn't help me on that part very poor and did help me get my problem with sellflink .
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~lorenzo cannata: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lorenzo cannata: I'd give them a four out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~lorenzo cannata: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~lorenzo cannata: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lorenzo cannata taken from his SafeLink Wireless customer service problem that occurred on November 23rd, 2017.