Salvatore Ferragamo: Lady was sarcastic and kept on talking over me...

A Salvatore Ferragamo customer review by GetHuman user GetHuman-404281 from November 25th, 2017

Background on GetHuman-404281's case

GetHuman: GetHuman-404281 - can you tell our other Salvatore Ferragamo customers when your case took place?
GetHuman-404281: Sure. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Salvatore Ferragamo, and if so, how?
GetHuman-404281: I used the 866-337-7242 number I found for on the GetHuman Salvatore Ferragamo customer phone number page I was on: Salvatore Ferragamo Customer Service Phone Number
GetHuman: And which of these common Salvatore Ferragamo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-404281 a list of common Salvatore Ferragamo problems)
GetHuman-404281: "Make a purchase" was why I was trying to call.

GetHuman-404281's review of Salvatore Ferragamo customer service

GetHuman: So how would you sum up your experience for GetHuman's Salvatore Ferragamo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-404281: Lady was sarcastic and kept on talking over me not letting me finish my sentences with her final ending call as I was speaking
GetHuman: Let's quantify your experience contacting Salvatore Ferragamo. On a scale of 1 to 5, how easy is it go get help on a Salvatore Ferragamo problem?
GetHuman-404281: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-404281: I'd give them a four out of five on communication.
GetHuman: And what about Salvatore Ferragamo's ability to quickly and effectively address your problem?
GetHuman-404281: For that I would say one out of five.
GetHuman: And finally- any advice for other Salvatore Ferragamo customers?
GetHuman-404281: Call them early in the day or late. Don't forget any personal or account information you might need for Salvatore Ferragamo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-404281 taken from his Salvatore Ferragamo customer service problem that occurred on November 23rd, 2017.

Salvatore Ferragamo

1.00 of 5 stars | 5 reviews

GetHuman-404281's Salvatore Ferragamo Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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