Salvatore Ferragamo: it goes straight into voicemail which says "rep...
A Salvatore Ferragamo customer review by GetHuman user ~duftal from November 18th, 2017
Background on ~duftal's case
GetHuman: ~duftal - can you tell our other Salvatore Ferragamo customers when your case took place?
~duftal: Yes I can. It was afternoon, on November 9th.
GetHuman: Did you reach out to Salvatore Ferragamo, and if so, how?
GetHuman: And which of these common Salvatore Ferragamo customer issues best describes the reason you wanted to talk to them?
(Shows ~duftal a list of common Salvatore Ferragamo problems)
~duftal: "Track order" was why I was trying to call.
~duftal's review of Salvatore Ferragamo customer service
GetHuman: So how would you sum up your experience for GetHuman's Salvatore Ferragamo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~duftal: it goes straight into voicemail which says "reps are helping other services" and then a beep and then nothing. Tried again and again, randomly hit *, a woman picked it up, and she forwarded me to a customer rep, offcourse, her voice mail was on. I left a message. So no real person. Very poor professional job. Basically worthless service center. you get zero for this.
GetHuman: Let's quantify your experience contacting Salvatore Ferragamo. On a scale of 1 to 5, how easy is it go get help on a Salvatore Ferragamo problem?
~duftal: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~duftal: I'd give them a one out of five on communication.
GetHuman: And what about Salvatore Ferragamo's ability to quickly and effectively address your problem?
~duftal: For that I would say one out of five.
GetHuman: And finally- any advice for other Salvatore Ferragamo customers?
~duftal: Call them early in the day or late. Don't forget any personal or account information you might need for Salvatore Ferragamo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~duftal taken from his Salvatore Ferragamo customer service problem that occurred on November 9th, 2017.
Salvatore Ferragamo
1.00 of 5 stars | 5 reviews
~duftal's Salvatore Ferragamo Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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