Sam's Club Credit: llame para pagar la cuenta y me contesto la maq...

A Sam's Club Credit customer review by GetHuman user GetHuman-144054 from November 11th, 2017

Background on GetHuman-144054's case

GetHuman: GetHuman-144054 - can you tell our other Sam's Club Credit customers when your case took place?
GetHuman-144054: Yes. It was afternoon, on November 1st.
GetHuman: Did you reach out to Sam's Club Credit, and if so, how?
GetHuman-144054: I used the 800-964-1917 number I found for on the GetHuman Sam's Club Credit customer phone number page I was on: Sam's Club Credit Customer Service Phone Number
GetHuman: And which of these common Sam's Club Credit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-144054 a list of common Sam's Club Credit problems)
GetHuman-144054: "Account suspended" was why I was trying to call.

GetHuman-144054's review of Sam's Club Credit customer service

GetHuman: So how would you sum up your experience for GetHuman's Sam's Club Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-144054: llame para pagar la cuenta y me contesto la maquina que llame en horario am y no pude pagar por internet.
GetHuman: Let's quantify your experience contacting Sam's Club Credit. On a scale of 1 to 5, how easy is it go get help on a Sam's Club Credit problem?
GetHuman-144054: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-144054: I'd give them a three out of five on communication.
GetHuman: And what about Sam's Club Credit's ability to quickly and effectively address your problem?
GetHuman-144054: For that I would say five out of five.
GetHuman: And finally- any advice for other Sam's Club Credit customers?
GetHuman-144054: Call them early in the day or late. Don't forget any personal or account information you might need for Sam's Club Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-144054 taken from his Sam's Club Credit customer service problem that occurred on November 1st, 2017.

Sam's Club Credit

3.17 of 5 stars | 30 reviews

GetHuman-144054's Sam's Club Credit Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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