San Diego Gas & Electric Co: Cannot get through to your phone line at all...
A San Diego Gas & Electric Co customer review by GetHuman user ~kq from November 6th, 2017
Background on ~kq's case
GetHuman: ~kq - can you tell our other San Diego Gas & Electric Co customers when your case took place?
~kq: Yes I can. It was morning, on October 28th.
GetHuman: Did you reach out to San Diego Gas & Electric Co, and if so, how?
GetHuman: And which of these common San Diego Gas & Electric Co customer issues best describes the reason you wanted to talk to them?
(Shows ~kq a list of common San Diego Gas & Electric Co problems)
~kq: "Lower my bill" was why I was trying to call.
~kq's review of San Diego Gas & Electric Co customer service
GetHuman: So how would you sum up your experience for GetHuman's San Diego Gas & Electric Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kq: Cannot get through to your phone line at all. My service is out and have no a*c and the weather is over *** degrees. I also can not get into my car to drive to a place with a*c and internet to do my work. I'm just trying to find out an estimated time that it will be fixed. I have no phone, internet, but most importantly a*c and I'm on the *rd floor. It's extremely hot.
GetHuman: Let's quantify your experience contacting San Diego Gas & Electric Co. On a scale of 1 to 5, how easy is it go get help on a San Diego Gas & Electric Co problem?
~kq: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kq: I'd give them a five out of five on communication.
GetHuman: And what about San Diego Gas & Electric Co's ability to quickly and effectively address your problem?
~kq: For that I would say five out of five.
GetHuman: And finally- any advice for other San Diego Gas & Electric Co customers?
~kq: Call them early in the day or late. Don't forget any personal or account information you might need for San Diego Gas & Electric Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kq taken from his San Diego Gas & Electric Co customer service problem that occurred on October 28th, 2017.
San Diego Gas & Electric Co
5.00 of 5 stars | 17 reviews
~kq's San Diego Gas & Electric Co Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like San Diego Gas & Electric Co, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with San Diego Gas & Electric Co in any way.