San Diego Union Tribune: Problem solved.My Sunday paper did not arrive a...
A San Diego Union Tribune customer review by GetHuman user ~bumble bee from November 21st, 2017
Background on ~bumble bee's case
GetHuman: ~bumble bee - can you tell our other San Diego Union Tribune customers when your case took place?
~bumble bee: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to San Diego Union Tribune, and if so, how?
GetHuman: And which of these common San Diego Union Tribune customer issues best describes the reason you wanted to talk to them?
(Shows ~bumble bee a list of common San Diego Union Tribune problems)
~bumble bee: "Complaint" was why I was trying to call.
~bumble bee's review of San Diego Union Tribune customer service
GetHuman: So how would you sum up your experience for GetHuman's San Diego Union Tribune customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bumble bee: Problem solved.My Sunday paper did not arrive and through a machine I was told that a paper would be on it's way.
GetHuman: Let's quantify your experience contacting San Diego Union Tribune. On a scale of 1 to 5, how easy is it go get help on a San Diego Union Tribune problem?
~bumble bee: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bumble bee: I'd give them a one out of five on communication.
GetHuman: And what about San Diego Union Tribune's ability to quickly and effectively address your problem?
~bumble bee: For that I would say two out of five.
GetHuman: And finally- any advice for other San Diego Union Tribune customers?
~bumble bee: Call them early in the day or late. Don't forget any personal or account information you might need for San Diego Union Tribune to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bumble bee taken from his San Diego Union Tribune customer service problem that occurred on November 14th, 2017.