San Francisco Chronicle: Hey. I talked with MIKE at **:**am, Sat...

A San Francisco Chronicle customer review by GetHuman user ~jack lyons from November 15th, 2017

Background on ~jack lyons's case

GetHuman: ~jack lyons - can you tell our other San Francisco Chronicle customers when your case took place?
~jack lyons: Yes I can. It was evening, on November 12th.
GetHuman: Did you reach out to San Francisco Chronicle, and if so, how?
~jack lyons: I used the 415-777-7000 number I found for on the GetHuman San Francisco Chronicle customer phone number page I was on: San Francisco Chronicle Customer Service Phone Number
GetHuman: And which of these common San Francisco Chronicle customer issues best describes the reason you wanted to talk to them?
(Shows ~jack lyons a list of common San Francisco Chronicle problems)
~jack lyons: "Lower my bill" was why I was trying to call.

~jack lyons's review of San Francisco Chronicle customer service

GetHuman: So how would you sum up your experience for GetHuman's San Francisco Chronicle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jack lyons: Hey. I talked with MIKE at **:**am, Sat.,*******, and he was quite helpful. My thanks to him, and the Chron is lucky to have him.
GetHuman: Let's quantify your experience contacting San Francisco Chronicle. On a scale of 1 to 5, how easy is it go get help on a San Francisco Chronicle problem?
~jack lyons: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jack lyons: I'd give them a five out of five on communication.
GetHuman: And what about San Francisco Chronicle's ability to quickly and effectively address your problem?
~jack lyons: For that I would say five out of five.
GetHuman: And finally- any advice for other San Francisco Chronicle customers?
~jack lyons: Call them early in the day or late. Don't forget any personal or account information you might need for San Francisco Chronicle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jack lyons taken from his San Francisco Chronicle customer service problem that occurred on November 12th, 2017.

San Francisco Chronicle

2.80 of 5 stars | 39 reviews

~jack lyons's San Francisco Chronicle Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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