Scandinavian Airlines (SAS): SAS customer service is nonresponsive - each pe...
A Scandinavian Airlines (SAS) customer review by GetHuman user ~SAS is Pathetic from November 26th, 2017
Background on ~SAS is Pathetic's case
GetHuman: ~SAS is Pathetic - can you tell our other Scandinavian Airlines (SAS) customers when your case took place?
~SAS is Pathetic: Yes. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Scandinavian Airlines (SAS), and if so, how?
GetHuman: And which of these common Scandinavian Airlines (SAS) customer issues best describes the reason you wanted to talk to them?
(Shows ~SAS is Pathetic a list of common Scandinavian Airlines (SAS) problems)
~SAS is Pathetic: "Complaint" was why I was trying to call.
~SAS is Pathetic's review of Scandinavian Airlines (SAS) customer service
GetHuman: So how would you sum up your experience for GetHuman's Scandinavian Airlines (SAS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SAS is Pathetic: SAS customer service is nonresponsive - each person we talked to passed the buck and couldn't help us but someone else could. We spent hours trying to find someone who help fix the fact that SAS (unknown to us) changed one of our flights by * hours - pathetic experience.
GetHuman: Let's quantify your experience contacting Scandinavian Airlines (SAS). On a scale of 1 to 5, how easy is it go get help on a Scandinavian Airlines (SAS) problem?
~SAS is Pathetic: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SAS is Pathetic: I'd give them a two out of five on communication.
GetHuman: And what about Scandinavian Airlines (SAS)'s ability to quickly and effectively address your problem?
~SAS is Pathetic: For that I would say one out of five.
GetHuman: And finally- any advice for other Scandinavian Airlines (SAS) customers?
~SAS is Pathetic: Call them early in the day or late. Don't forget any personal or account information you might need for Scandinavian Airlines (SAS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SAS is Pathetic taken from his Scandinavian Airlines (SAS) customer service problem that occurred on November 24th, 2017.