Scandinavian Airlines (SAS): The worse customer service airline. EVER!! Too...
A Scandinavian Airlines (SAS) customer review by GetHuman user ~Feiga Mor from November 28th, 2017
Background on ~Feiga Mor's case
GetHuman: ~Feiga Mor - can you tell our other Scandinavian Airlines (SAS) customers when your case took place?
~Feiga Mor: Yup. It was afternoon, on November 26th.
GetHuman: Did you reach out to Scandinavian Airlines (SAS), and if so, how?
GetHuman: And which of these common Scandinavian Airlines (SAS) customer issues best describes the reason you wanted to talk to them?
(Shows ~Feiga Mor a list of common Scandinavian Airlines (SAS) problems)
~Feiga Mor: "Change flight" was why I was trying to call.
~Feiga Mor's review of Scandinavian Airlines (SAS) customer service
GetHuman: So how would you sum up your experience for GetHuman's Scandinavian Airlines (SAS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Feiga Mor: The worse customer service airline. EVER!! Too many minuses to mention. Stay away!! No one answers the phone.
GetHuman: Let's quantify your experience contacting Scandinavian Airlines (SAS). On a scale of 1 to 5, how easy is it go get help on a Scandinavian Airlines (SAS) problem?
~Feiga Mor: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Feiga Mor: I'd give them a one out of five on communication.
GetHuman: And what about Scandinavian Airlines (SAS)'s ability to quickly and effectively address your problem?
~Feiga Mor: For that I would say three out of five.
GetHuman: And finally- any advice for other Scandinavian Airlines (SAS) customers?
~Feiga Mor: Call them early in the day or late. Don't forget any personal or account information you might need for Scandinavian Airlines (SAS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Feiga Mor taken from his Scandinavian Airlines (SAS) customer service problem that occurred on November 26th, 2017.