ScoreSense: FREE,FREE,FREE,YOUR CREDIT REPORT,JUST (ONE) US...

A ScoreSense customer review by GetHuman user ~the stupid one from November 19th, 2017

Background on ~the stupid one's case

GetHuman: ~the stupid one - can you tell our other ScoreSense customers when your case took place?
~the stupid one: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to ScoreSense, and if so, how?
~the stupid one: I used the 800-972-7204 number I found for on the GetHuman ScoreSense customer phone number page I was on: ScoreSense Customer Service Phone Number
GetHuman: And which of these common ScoreSense customer issues best describes the reason you wanted to talk to them?
(Shows ~the stupid one a list of common ScoreSense problems)
~the stupid one: "Complaint" was why I was trying to call.

~the stupid one's review of ScoreSense customer service

GetHuman: So how would you sum up your experience for GetHuman's ScoreSense customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~the stupid one: FREE,FREE,FREE,YOUR CREDIT REPORT,JUST (ONE) USD * $ *.** WELL THE FREE REPORT I END UP PAYING. $***.** FOR ME AND $***.** FOR MY WIFE.THANKS SCORESENSE WAY TO GO...*CONGRATULATIONS YOU PEOPLE MUST BE MAKING A KILLING.VERY GOOD BUSINESS.*YEAH RIGTH,
GetHuman: Let's quantify your experience contacting ScoreSense. On a scale of 1 to 5, how easy is it go get help on a ScoreSense problem?
~the stupid one: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~the stupid one: I'd give them a two out of five on communication.
GetHuman: And what about ScoreSense's ability to quickly and effectively address your problem?
~the stupid one: For that I would say three out of five.
GetHuman: And finally- any advice for other ScoreSense customers?
~the stupid one: Call them early in the day or late. Don't forget any personal or account information you might need for ScoreSense to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~the stupid one taken from his ScoreSense customer service problem that occurred on November 15th, 2017.

ScoreSense

1.60 of 5 stars | 64 reviews

~the stupid one's ScoreSense Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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