ScoreSense: avoid these pirates at all cost ..if you want t...

A ScoreSense customer review by GetHuman user ~Mad as hell from November 19th, 2017

Background on ~Mad as hell's case

GetHuman: ~Mad as hell - can you tell our other ScoreSense customers when your case took place?
~Mad as hell: Yes I can. It was afternoon, on November 14th.
GetHuman: Did you reach out to ScoreSense, and if so, how?
~Mad as hell: I used the 800-972-7204 number I found for on the GetHuman ScoreSense customer phone number page I was on: ScoreSense Customer Service Phone Number
GetHuman: And which of these common ScoreSense customer issues best describes the reason you wanted to talk to them?
(Shows ~Mad as hell a list of common ScoreSense problems)
~Mad as hell: "Question" was why I was trying to call.

~Mad as hell's review of ScoreSense customer service

GetHuman: So how would you sum up your experience for GetHuman's ScoreSense customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mad as hell: avoid these pirates at all cost ..if you want to pay the $* one time fee to check your score.. immediately cancel subscription to avoid the **.** recurring monthly fee.
GetHuman: Let's quantify your experience contacting ScoreSense. On a scale of 1 to 5, how easy is it go get help on a ScoreSense problem?
~Mad as hell: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mad as hell: I'd give them a three out of five on communication.
GetHuman: And what about ScoreSense's ability to quickly and effectively address your problem?
~Mad as hell: For that I would say two out of five.
GetHuman: And finally- any advice for other ScoreSense customers?
~Mad as hell: Call them early in the day or late. Don't forget any personal or account information you might need for ScoreSense to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mad as hell taken from his ScoreSense customer service problem that occurred on November 14th, 2017.

ScoreSense

1.60 of 5 stars | 64 reviews

~Mad as hell's ScoreSense Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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