ScoreSense: your company took money from my account without...
A ScoreSense customer review by GetHuman user ~faatasiga pele from November 16th, 2017
Background on ~faatasiga pele's case
GetHuman: ~faatasiga pele - can you tell our other ScoreSense customers when your case took place?
~faatasiga pele: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to ScoreSense, and if so, how?
GetHuman: And which of these common ScoreSense customer issues best describes the reason you wanted to talk to them?
(Shows ~faatasiga pele a list of common ScoreSense problems)
~faatasiga pele: "Question" was why I was trying to call.
~faatasiga pele's review of ScoreSense customer service
GetHuman: So how would you sum up your experience for GetHuman's ScoreSense customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~faatasiga pele: your company took money from my account without my authorization...I want my money back...Mrs. F. Pele...
GetHuman: Let's quantify your experience contacting ScoreSense. On a scale of 1 to 5, how easy is it go get help on a ScoreSense problem?
~faatasiga pele: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~faatasiga pele: I'd give them a five out of five on communication.
GetHuman: And what about ScoreSense's ability to quickly and effectively address your problem?
~faatasiga pele: For that I would say four out of five.
GetHuman: And finally- any advice for other ScoreSense customers?
~faatasiga pele: Call them early in the day or late. Don't forget any personal or account information you might need for ScoreSense to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~faatasiga pele taken from his ScoreSense customer service problem that occurred on November 12th, 2017.