I love Scottrade. The office in Blaine, MN has...
A Scottrade customer review by GetHuman user ~J Fo from November 24th, 2017
Background on ~J Fo's case
GetHuman: ~J Fo - can you tell our other Scottrade customers when your case took place?
~J Fo: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Scottrade, and if so, how?
GetHuman: And which of these common Scottrade customer issues best describes the reason you wanted to talk to them?
(Shows ~J Fo a list of common Scottrade problems)
~J Fo: "Get financial advice" was why I was trying to call.
~J Fo's review of Scottrade customer service
GetHuman: So how would you sum up your experience for GetHuman's Scottrade customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~J Fo: I love Scottrade. The office in Blaine, MN has been proactive with notifying me with account updates,etc. Very fast, helpful, and professional.
GetHuman: Let's quantify your experience contacting Scottrade. On a scale of 1 to 5, how easy is it go get help on a Scottrade problem?
~J Fo: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~J Fo: I'd give them a five out of five on communication.
GetHuman: And what about Scottrade's ability to quickly and effectively address your problem?
~J Fo: For that I would say three out of five.
GetHuman: And finally- any advice for other Scottrade customers?
~J Fo: Call them early in the day or late. Don't forget any personal or account information you might need for Scottrade to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~J Fo taken from his Scottrade customer service problem that occurred on November 17th, 2017.
Scottrade
5.00 of 5 stars | 3 reviews
~J Fo's Scottrade Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Scottrade, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Scottrade in any way.