Sea World: Watch out for ex pay they keep charging your ac...
A Sea World customer review by GetHuman user ~Disappointed in FL from November 8th, 2017
Background on ~Disappointed in FL's case
GetHuman: ~Disappointed in FL - can you tell our other Sea World customers when your case took place?
~Disappointed in FL: Yeah. It was evening, on November 1st.
GetHuman: Did you reach out to Sea World, and if so, how?
GetHuman: And which of these common Sea World customer issues best describes the reason you wanted to talk to them?
(Shows ~Disappointed in FL a list of common Sea World problems)
~Disappointed in FL: "Loyalty program" was why I was trying to call.
~Disappointed in FL's review of Sea World customer service
GetHuman: So how would you sum up your experience for GetHuman's Sea World customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disappointed in FL: Watch out for ex pay they keep charging your account after your pass expires with no call or email notification unless you find the number to stop them
GetHuman: Let's quantify your experience contacting Sea World. On a scale of 1 to 5, how easy is it go get help on a Sea World problem?
~Disappointed in FL: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disappointed in FL: I'd give them a four out of five on communication.
GetHuman: And what about Sea World's ability to quickly and effectively address your problem?
~Disappointed in FL: For that I would say five out of five.
GetHuman: And finally- any advice for other Sea World customers?
~Disappointed in FL: Call them early in the day or late. Don't forget any personal or account information you might need for Sea World to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disappointed in FL taken from his Sea World customer service problem that occurred on November 1st, 2017.